Category Archives: user experience

DFD Prioritisation

Recently I happened to try out a new prioritisation technique at one of the clients and the group found it really helpful. I am going to call it – “DFD prioritisation”.

Most of the product management teams in agile environment are used to hearing MVP, MOSCOW prioritisation techniques but often find it difficult to categorise different epics/stories in “Must, Should, Could or Would have” categories.

In an attempt to ease this I suggested using “DFD prioritisation” where DFD stands for –

Delighters – Features which will delight the customers.

Frills – Features which customers will like but can live without for the first release.

Disgustors – Features which customers will absolutely hate.

I used it in conjunction with the popular “Prune the product tree” exercise by Innovation Games. Instead of placing features on leaves and branches, we used the DFD level of priorities on the product tree. Teams found it quite easy to classify the features into one of the DFD categories! Done!

Next time, I’m going to use big posters with DFD sections on the product tree!

DFD Prioritization


Experience wall – not just a story wall!

Since the time I worked on an interesting time boxed, rapid prototyping engagement with a client based out of London, I’ve been an advocate of making everything visual in the team room. For me, story walls were done and dusted, although there are quite a few benefits of using story walls, they’ve become a stereotype. Just with a little creativity there’s so much more you can get out of them.

Here’s how to get started with an “experience wall”:

Demand wall

Start with the product backlog. I’ve always had hard time visually representing the product backlog. How do we make sure that the product management, development and iteration/project management team quickly gets “just enough” information about what they’re working towards? If your team is working on multiple user goals in a release, how do we keep track of the progress on each of them? Here are the variations I’ve tried

IMG_1994 IMG_2095

Supply wall

This could be the simplified version of your sprint/iteration wall. The specific one in example was for a rapid prototyping, 6 week product idea validation engagement. This essentially serves as a radiator for the development team so depending on the extend of visibility desired, you can tweak the columns.


What we’ll get

Now this is something really interesting. None of the workspaces I had seen earlier ever thought about “visually highlighting” what the product/development/UI/UX team is working towards. Often times, the team only knows about it during sprint/iteration showcase. With this section on your experience wall, you can now visualize the progress, customer feedback, focus areas on wireframes.


Experience wall

Once you bring all these together on a big wall, side-by-side, you’ve set up “experience wall”, not just a story wall! Now forget about waiting for iteration showcases to demo your progress, just walk your customer/team through the wall everyday during standup/scrum meeting and you’ve covered pretty much everything that team’s working on!

Screen Shot 2013-05-29 at 12.49.45 PM


PS – Thanks @Ian carroll ( and @barry ( for the inspiration and ideas while getting this in action!

User experience – Uber cool websites!

Some real neat websites that I came across and started following since the last post:

One stop shop for readings around user experience, usability and interaction design.
Forum/discussions focused more on user experience. I personally feel that the content quality is really good but overkill for a beginner in terms of complexity of matter and wide spread coverage.
Quite catchy tag – 


For those of you (like me!), who believe that everything around us can be depicted in terms of a story! Wide coverage of topics and good quality content!

Blog by the head of product at FourSquare, Alex Rainert. Often gives you a “Product” perspective to the User interface and interaction design!

User experience – Where do we start?

Well, User experience has always been an aspiration but recently thought about pursuing it a bit seriously. The first question I had, “Where do I start?”, Fairly easy question as I knew the correct people to talk to in our office! The best way to start aligning our thought process is to talk to these people and understand how do they approach any particular problem. Here’s how I am planning to hit the grounds running:

1. Understand what really UX is all about by reading various blogs, reading about design life cycle, commonly used techniques/tools etc. I was recommended following resources,

2. Now, once you decide to get down to brass tacks, try to identify what interests/helps you the most under the huge UX umbrella or design life cycle?

3. How am I planning to take advantage of basic UX skills in my usual BA activities? Any specific tools that I want to learn or just keep it to a point where I can think, provide suggestions to my clients like any user experience analyst?

Looks like a small but an exhaustive list to get you started with User experience! I will try to put more pointers, resources and learnings as I dig down deeper in these grounds!